Five Star Golf Carts FAQs

Who are we?

We are a family owned company, operating out of Tampa, FL and we are on a mission to make buying a golf cart stress free, easy, and fast. Why? Well, our whole family has been through the same old song and dance that we’re trying to save you from now. We know what it's like having to go to 4 different dealerships, deal with pushy salesmen, tons of dealer fees, and lots of time wasted. Why deal with all that when it could be so simple? We’ve made it so you can do everything right from your phone. We also promise there will be no dealer fees, no wasted time, and no sales speak. We would like to welcome you to the Five Star Golf Cart family with open arms, and can assure you the best buying experience along with the best customer service for the life of your golf cart.

What does placing my down payment do?

This locks in your order, and we will start working on your cart immediately so we can get you your new golf cart as fast as possible. Once your cart is ready to be shipped we will call you to schedule delivery to your driveway or wherever you want us to deliver to. Yes, the down payment comes off the total price and your reaming balance due.

Can I buy down the rate?

You can always buy down the rate.

What terms do they offer?

36, 48, 60 month terms.

If I order today when will my cart be delivered?

If your cart is in stock at our showroom, it should be that same week if not the following.

If you are special ordering a cart it will take 3-4 weeks until it reaches your drive way.

How does financing work?

We use Dealer Direct (aka First Community Bank). All you do is fill our the form, and than they will show you your options. Here is the financing application link: https://los.octane.co/consumer_form/19392

Make sure you fill out the application on a laptop or computer. It will not work on a tablet or phone. Also, when filling out the vehicle information : click on the box that says “cannot find”. This will allow you to fill out the vehicle information.

How do I know and pay my renaming balance due before delivery?

You can find this number on your quote, or most recent invoice from us.

We only accept wire transfers. You will receive wire instructions once you place your deposit so you can pay anytime.

How far can a golf cart go on a full charge?

20-45 miles. This depends on your speed, and how many people are on the cart. 

Where are you based out of?

We're based in Tampa, Florida. 

Do you sell Non-Lifted Carts?

Yes! You can order almost any cart as non-lifted. 

Is the Eco X Gear Soundbar Waterproof?

The Eco X Gear Soundbar is 100% waterproof, dustproof, and dirtproof.

How tall are Lifted Carts?

Most Lifted Carts are 78”-80” tall.

Where can I get my Cart serviced if I need anything?

We can do repairs or service if you live in FL.

If you need service out of FL, you can go to almost any golf cart repair shop. 

How much is the Down Payment?

Down payments are anywhere from $995 up to $1,995.

This goes towards the purchase price of your cart.

Do you have any showrooms?

We currently have a Showroom in Tampa, Fl. 

You can call or text (813) 851-4785 to schedule an appointment.

How can I update my quote?

Just send us a text at (813) 851-4785 and we can update your quote.

Do you take Trade-ins?

We do take trade-ins! 

*only in the state of Florida*

Do your carts come with a charger?

All golf carts come with a charger that plugs into a normal 120 volt outlet.